Refund Policy
Thank you for shopping at worldsofclogs.com. We want every customer to feel confident when making a purchase. This Refund Policy explains how returns, refunds, and related requests are handled for products purchased through our website. By placing an order, you agree to the terms outlined below.
General Return Eligibility
Items may be returned if they are unused, unworn, and in their original condition, with all original packaging, tags, and included accessories intact. Products must show no signs of wear, damage, alteration, or misuse. Returns that do not meet these conditions may be declined.
Only items purchased directly through worldsofclogs.com are eligible under this policy. Products obtained through third-party sellers, marketplaces, or retail locations are not covered and must be returned through the original point of purchase.
Certain categories of items may not be eligible for return due to hygiene, safety, or product integrity reasons. If an item is marked as non-returnable at the time of purchase, that designation will override the general return terms.
Return Authorization Requirement
All returns must be authorized before being sent back. Customers are required to submit a return request through the designated return request method provided on the website. Unauthorized returns may not be accepted or processed.
Once a return request is reviewed and approved, return instructions will be provided. Items sent back without authorization or not following the provided instructions may be refused or delayed in processing.
Condition Inspection
All returned items are subject to inspection upon receipt. The inspection process verifies product condition, completeness, and compliance with this policy. We reserve the right to determine whether returned merchandise meets return eligibility standards.
If a return does not pass inspection, it may be rejected. In such cases, the item may be sent back to the customer or otherwise handled at our discretion.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, you should report the issue as soon as possible after delivery. A description of the issue and supporting evidence such as photos may be required for verification.
Verified cases of damaged, defective, or incorrect items will be resolved through replacement, refund, or another appropriate remedy, depending on product availability and the specific situation.
Exchange Requests
Exchanges may be offered for eligible items, typically for size or variant changes. Exchange approval depends on product availability and return condition compliance. If an exchange cannot be completed, the return may be processed as a refund instead.
Exchange requests must follow the same authorization and inspection procedures as standard returns.
Refund Method
Approved refunds are issued to the original payment method used for the purchase unless an alternative method is required by payment processing limitations. Refunds cannot be redirected to unrelated accounts or different payment instruments.
If the original payment method is no longer available, an alternative refund solution may be provided at our discretion.
Non-Returnable Situations
Returns may be declined in situations including, but not limited to:
- Items showing visible wear or use
- Products missing original packaging or components
- Items altered after delivery
- Products marked as final sale or non-returnable
- Returns submitted without authorization
- Returns that do not follow the required procedure
Order Cancellations
Orders may be canceled only if they have not yet entered processing or fulfillment. Once processing has begun, cancellation may no longer be possible. If cancellation is not available, the order can be handled under the standard return process after delivery, provided it meets eligibility requirements.
Abuse and Policy Violations
We reserve the right to refuse returns or refunds in cases of suspected abuse, fraud, repeated excessive returns, or manipulation of the policy. Accounts demonstrating patterns inconsistent with normal consumer behavior may be restricted from future return privileges.
Policy Updates
This Refund Policy may be updated from time to time to reflect operational, legal, or product changes. The version published on worldsofclogs.com at the time of your purchase will generally apply to that order. Continued use of the website indicates acceptance of the current policy.
If you have questions about whether your item qualifies for a return or refund, please use the support options provided on the website before initiating a return request.